Often, supervisors are thrust into their positions with little or no training. Becoming a supervisor requires balancing a set of new job requirements. Not only are you responsible for new tasks and duties, but you also are responsible for employees other than yourself. Do you want to become a respected and trusted supervisor for your peers?
If you're not familiar with the golden rule, it's simply treating others how you WANT to be treated. Great supervisors take the time to consider how they want to be treated in a given situation and do so for those that they are supervising.
Another way of saying this would be “walk the talk.” Lead by example to those around you. As a supervisor, ensure that you always follow policies, procedures, and rules as well as model company values at all times. This will showcase to all employees you are no different—no better—than they are; you simply have different titles with different responsibilities.
A successful supervisor has high integrity. That means saying what you mean and following through with your actions. A supervisor should be honest, fair, consistent, and credible. A strong supervisor always follows a strict ethical code.
No one likes a person who can't admit to doing wrong. A good supervisor should not let a title and/or power go to their head. You must let go of your ego and pride to truly be effective. Take responsibility when things go wrong, and don't blame others.
Communication is not only sending a message; it’s also receiving a message properly. A good supervisor knows how to listen closely to the needs/wants of employees. You can then respond accordingly.
Being a great supervisor is more than just managing the business operations. It also entails managing and motivating your people. Learn your employees’ unique strengths and talents and promote or assign them to assignments/task forces that will allow them to shine. In doing so, you will help fulfill the team’s needs as well.
A good supervisor must have a strong personality. Making tough or unfavorable decisions is a part of the job. That’s why it’s important to ensure that when you are speaking with your team, you remain calm and approachable. People want to know that you care about them and that you value each of them as a person, not just as an employee. Take the time to get to know your employees.
The above tip highlights the importance of being personable with your employees. Equally important is to make a point to acknowledge employees for a job well done. Give credit where credit is due. We are all searching for a pat on the back.
Successful supervisors make their entire teams stronger and more equipped for their jobs. Continue to use your platform to coach and mentor those around you. Ask them frequently “What do you need from me?” Then help your employees learn about resources that might be available to do the job. Make yourself available to your team.
As a supervisor, you have the opportunity to make a difference in the lives of your employees. While work may not always be fun, make the job a positive and happy atmosphere where people want to work for you.