Infographic: 5 Simple Steps to Avoid Miscommunication

Infographic: 5 Simple Steps to Avoid Miscommunication
We’ve all experienced the consequences of poor or ineffective communications. We’ve caused them, witnessed them, and been impacted by them. A source of frustration, anxiety, and ultimately failure, miscommunications are completely avoidable because they occur when people take shortcuts as they relay information.

More than ever, the communication tools available – e.g., email, text messages, etc. – increase the likelihood of miscommunication. Every front-line supervisor can communicate effectively as long as they consider their words (and actions) deliberately and purposefully.

Effective communication can be achieved through five simple steps:
  1. Use plain language
  2. Get to the point
  3. Communicate in person
  4. Ensure understanding
  5. Give context (the WHY)

 

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