Communication (2)

Safety observations in the workplace help employees learn to identify both unsafe acts and conditions in the workplace or job site. A safety observation is an engaging activity that allows employees...

Companies must find ways to provide for the ongoing development of employees and front-line managers need the skills to provide the feedback and coaching required for it to occur. In this episode,...

A supervisor who has strong people skills or “soft skills” can be the difference between an underperforming team and one that is productive and motivated. People skills are much harder to define than...

Employee engagement is a strong indicator of a company’s success and is a direct reflection of the relationship that exists between managers and their direct reports. Join us as we talk with...

A supervisor who is effective at training and coaching employees will skyrocket the team’s productivity. The idea is simple: a well-trained team is a good team. Want to build a team of...

Studies consistently show most managers lack the skills needed to effectively communicate with direct reports. Where this exists, employee engagement, operational performance, and customer...

Productive employees are engaged employees, and engaged employees typically have managers who understand – and deliver on – what motivates them. One of the most significant differences between...

Generational traits and characteristics are often referenced as a way of identifying those things that separate us. In a workplace setting, what matters most are strategies that can be used to build...

One indicator of a manager's strength as a leader is their ability to effectively deliver feedback to employees. They must learn how to adjust their approach based on the personality of the employee....

Productive employees are engaged employees, and engaged employees typically have managers who understand – and deliver on – what motivates them.

For supervisors and managers, understanding the mannerisms, ideas, and values of each generation is an essential step in learning to lead direct reports. What is important to a Baby Boomer may not be...

A great deal has been discovered about the human mind over the past few decades. Made possible through advancements in brain imaging, neuroscientists have been able to successfully demonstrate that...

Let’s face it, the efficiency and means of communication has never been easier or more convenient. In a moment’s notice, one can send an email, tweet about feelings, or Instagram an image to hundreds...

Our ability to deal with the world around us is nothing short of amazing. It’s also limited. We’re constantly scanning our environment for matters of importance and assigning values to everything...

As a supervisor, you understand the impact of unforeseen job-related circumstances that can completely hijack a well-planned day. Broken equipment, shifts in project scope, or delays in receiving...

So much has been written about generational differences in the workplace. And maybe you feel like you’ve read half of it already. People will argue every possible side of the issue — that...